Frequently Asked Questions

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Make contact directly to organise shipping arrangements. Our laboratory is located in Silverdale, just 30 minutes north of the Auckland Harbour Bridge. We can advise on the best packaging and courier options for your sample type.
Once your sample has been received, our average turnaround time is approximately 10 working days. Once your sample is analysed, you will be sent your results via email in a detailed PDF report.
Our laboratory is located in Silverdale, just 30 minutes north of the Auckland Harbour Bridge. While we don't offer walk-in drop-off, we can arrange sample collection. Contact us for shipping instructions.
Yes, we are very interested in expanding our capabilities. We have recently added hemp cannabinoid and terpene profiling using HPLC. Please make contact via our website to discuss your specific requirements in more detail — we welcome enquiries about new sample types.

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Our team is happy to help you understand what testing is right for your situation. Get in touch and we'll get back to you promptly.